Terms and Conditions
  • The Customer agrees to pay Alliance Broadband Services Pvt Ltd, in full and on a timely basis, any and all subscription, use, and service fees set forth by the company.
  • Any and all equipment provided by Alliance Broadband Services Pvt Ltd to the Customer that is used to maintain such Services must be returned to Alliance Broadband Services Pvt Ltd undamaged, upon the expiration or termination of the Agreement.
  • The Customer agrees to pay a one time non-refundable Installation.
  • The Customer agrees that any renting, selling, or otherwise transferring of Service for the benefit of a third party is strictly prohibited by this agreement and violates applicable law.
  • The Customer is required to provide Alliance Broadband Services Pvt Ltd with updated and current phone numbers, fax numbers, mailing addresses, and other contact information at all times during the Term.
  • In the event the Customer selects and is approved for the credit card payment option, the Customer expressly authorizes Alliance Broadband Services Pvt Ltd to charge the Customer's credit card account for outstanding account balances and any future Monthly Recurring Charges that accrue. This authorization remains valid until the Customer provides written notice to Alliance Broadband Services Pvt Ltd terminating Alliance Broadband Services Pvt Ltd authorization. Alliance Broadband Services Pvt Ltd may terminate Services for declined credit cards, returned checks, or any other non-payment to the Customer's account. The Customer is required to provide Alliance Broadband Services Pvt Ltd with updated and current credit card information at all times during the Term.
  • The Customer acknowledges and agrees that Alliance Broadband Services Pvt Ltd has the right to engage in the collection and storing of certain personal and business data by Alliance Broadband Services Pvt Ltd. This data will be used to provide Services, remains confidential, and will not be used other than in the normal course of Alliance Broadband Services Pvt Ltd business.
  • Equipment, hardware, and software not provided and owned by Alliance Broadband Services Pvt Ltd are the sole and exclusive responsibility of Customer.
  • The Customer understands and acknowledges that Alliance Broadband Services Pvt Ltd is not liable for any indirect, incidental, special, punitive, or consequential damages; lost profits, loss of data, loss of hardware or software, loss or liability resulting from computer viruses, Service defects, or security insufficiency arising out of or related to this Agreement, the performance or breach thereof ; the Services provided or failure to be provided; or any delay, non-delivery, wrong delivery, or Service Interruption whether or not caused by the negligence of Alliance Broadband Services Pvt Ltd or their agents, employees, or any party, even if the party has been advised of the possibility there of.

 

Refund Policy
  • All requests for a refund will be considered on their merits and so you submit all relevant information and copies of correspondence and other documents when making your request.
  • Requests for refunds should be sent as a logged enquiry to the Customer Care Team 1800 1200 300.
  • We will endeavour to deal with requests for refunds within 10 working days.
  • Customers may be asked to provide a valid reason for claiming a refund.

 

Privacy Policy

We respect your privacy. We have established this Privacy Policy to disclose what information we collect about you and how we use and protect such information. If we make changes, the revised Privacy Policy will be posted on this website

What information do we collect?

We collect personal information from you when you create a user account, make online payment & request technical support.
The types of personal information collected may include your name and/or your company's name, your home, billing, or other address, your email address, your telephone number, information that permits us to make contact with you and any information that we collects online from you and maintains in association with your account.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information. We will never disclose or share your Personal Information to an unaffiliated third party for the any other purpose.

***The display rates does not include Local Number or Private Number or Special Number.